Walk-Up Support & Services
The Student Help Desk locations offer a range of walk-up services, including:
- Support for UCSBnetID issues
- Support for U-Mail issues
- Answers to general software questions
- Access to helpful how-to guides
- Open access computer labs
- Printing and scanning services
Locations and Hours
- Kerr 1140
- Monday - Thursday 7 AM - 7 PM
- Friday 7 AM - 5 PM
- Phelps 1521
- Monday - Thursday 8 AM - 8 PM
- Friday 8 AM - 5 PM
- SSMS 1119E
- Monday - Thursday 8 AM - 8 PM
- Friday 8 AM - 5 PM
(Help Desk locations are closed during official university holidays.)
How to get help
- Call or text: (805) 893-4357
- File a Support Ticket.
- Email: student.help@aait.ucsb.edu
- Visit one of our Student Help Desk locations during open hours.
Support is available Monday through Friday during regular business hours. We aim to respond to all inquiries by the end of the next business day.
Service Locations
Student Help Desk Locations
Computer Lab Locations
- Phelps 1513 (25 Stations)
- Phelps 1514 (10 Stations)
- Phelps 1517 (25 Stations) (Mac Lab)
- Phelps 1518 (25 Stations) (Mac Lab)
- Phelps 1521 (40 Stations) (Open Access)
- Phelps 1525 (25 Stations)
- Phelps 1526 (25 Stations)
- Phelps 1529 (25 Stations)
- Phelps 1530 (6 Stations)
- Psychology East 1804 (11 Stations) (Open Access)
- Psychology East 1805 (25 Stations)
- Psychology East 1806 (25 Stations)
GauchoPrint Locations