The Student Help Desk is now managed by Information Technology Services (ITS)
Walk-Up Support & Services
The ITS Student Help Desk locations offer a range of walk-up services, including:
- Support for UCSBnetID issues
- Support for U-Mail issues
- Answers to general software questions
- Access to helpful how-to guides
- Printing and scanning services
Locations and Hours
- Library
- Monday - Thursday TBD
- Friday TBD
- Phelps 1521
- Monday - Thursday 8 AM - 8 PM
- Friday 8 AM - 5 PM
- SSMS 1119E
- Monday - Thursday 8 AM - 8 PM
- Friday 8 AM - 5 PM
(Help Desk locations are closed during official university holidays.)
How to get help
- Call or text: (805) 893-4357
- File a Support Ticket.
- Email: student.help@aait.ucsb.edu
- Visit one of our ITS Student Help Desk locations during open hours.
Support is available Monday through Friday during regular business hours. We aim to respond to all inquiries by the end of the next business day.
Service Locations
ITS Student Help Desk Locations
GauchoPrint Locations